My friend has managed to install a trojan on his laptop, and has asked me to help. I have installed Sophos antivirus and firewall (free from our university) and run all necessary scans. Sophos detects and quarantines what appears to be the virus, but unfortunately the problem remains. He is completely unable to access the internet (not sure why, I thought most trojans wanted you to get online so they could steal your passwords etc). I have tried other virus scanners, although admittedly they were free ones with the same result - the virus files are detected but continue to operate. Any ideas/suggestions? Also, he has a desktop computer - is it safe to transfer his documents from the laptop to the desktop if scanned for viruses first?
Laptop virus (trojan)?free antivirus
Try a system restore, if that doesn't work then reinstalling the OS might be your best bet
Laptop virus (trojan)?internet
We need to know what virus it found, your antivirus should tell you.
My boyfriend got a trojan on his comp from downloading a PC game hack... it was a backdoor mIRC virus. (pain in the ***, let's just say that)
What I did was look it up on the internet. Be careful what you go to obviously, but there's a lot of message boards and geek websites that database how to remove viruses and trojans.
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